Mediation Services Throughout the South West

Workplace Mediation

Business people

Disputes in the workplace cause disharmony, reduce productivity and are a drain on resources. If left unresolved, formal grievance or disciplinary procedures and employment tribunals are time consuming and stressful for employers and employees alike.

The aim of workplace mediation is to restore and maintain the employment relationship wherever possible. This means the focus is on working together to go forward, not dwelling on who was right or wrong in the past.

Mediation is a voluntary, and “without prejudice” process which involves the parties sitting down with a mediator to discuss the issues in dispute thereby moving towards a solution. A mediator is impartial. Mediators will not make a decision or award, but act as a facilitator assisting the parties in negotiating a mutually acceptable solution.

If your employer has referred you to mediation then mediation is often free to you.

A mediator is impartial. Mediators will not make a decision or award, but act as a facilitator assisting the parties in negotiating a mutually acceptable solution.

  • Once we have received a referral, we will contact the parties’ to co-ordinate convenient dates to meet with the parties separately for a one to one appointment with the mediator to assess if the case is suitable for mediation and to explain the process and for you to present your view of the dispute.
  • If the case is suitable and all parties wish to proceed, the mediator may see the parties together to explore options or may continue to see the parties separately in different meeting rooms on the same day at the agreed venue. The mediator will then move between the parties to explore options
  • These private confidential sessions may continue until a solution has been reached.
  • In certain circumstances a further mediation appointment may be helpful.

Over 80% of mediations result in issues being resolved on the day but even where total agreement is not reached the issues may have been clarified and narrowed.

Workplace mediations can be held in our Truro offices.*

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